Solutions for Doctors

Data driven solutions paired with technology that supports efficiency for medical teams and better quality of life for patients.   

Solutions for Doctors

Alfred: Ostomy Solutions

Alfred: SmartCare provides chronic care management and remote patient monitoring solutions for ostomy patients and their clinical teams through our premier product, SmartBag 2. Designed to recognize and support the vital work that WOCN’s and evidence-based guidelines, Alfred: SmartCare provides support to patients wherever they are in their patient journey and SmartBag 2 provides useful data insights and tracks important indicators to manage their health remotely.

This is the newest version of the worlds ever SMART medical bag. 


What's Changed?

No hub. This bag is smaller and more compact. We have changed the size of the bag electronics for the comfort of the patient all while maintaining the ability to send thousands of data points per day.


24/7 Access

Around the clock patient monitoring with 24/7 support of a personalized Patient Coach. Nursing and clinical team escalations results in money savings for patient, and lower readmissions for hospital.


Hydration & Skin Sensors

Output sensors to meausre patients risk for dehydration. Heart rate variability tracking using the patients Smartphone’s camera. Advanced thermo sensors to track skin conditions such as irritation or notify patient of fever. 


Tracks Output Levels

Advanced thermo and capacitive sensors that understands the patients bag utilization behaiviour such number of bag drains per day, and number of bag changes per week.

Preoperative Support

Preoperatively ostomates can access hospital documentation, scheduling information and bespoke educational content. In addition, they can engage in educational modules and goal setting to ensure they are optimally prepared for life with an ostomy. 

All patients are provided with a trained health coach who is or has been an ostomate to ensure that hospital protocols and evidence based preventative health measures are followed. Patients connect with their coach, their resources and their team via the Alfred: SmartCare app and providers can connect to the 11 Health Clinical dashboard where patient engagement and issues can be monitored. 

Postoperative Support

Postoperatively, educational support, coaching and health tracking continues. Patients also receive the Alfred: SmartBag system, the world’s first smart ostomy appliance system comprising the SmartBag and SmartWafer. Connecting wirelessly to the Alfred: SmartCare app, data on stoma activity, cumulative output, risk of leakage and changes in skin condition are transmitted to the patient and clinical team. 

As for Alfred: ERAS we work with a provider’s department to understand existing workflows and integrate our services seamlessly, so patients experience this wrap-around care as an extension of their clinical experience. By identifying the clinical and non-clinical staff already communicating with patients and providing them with customized tools this can make existing services more efficient and minimize additional steps. 

    Benefits for Hospital Departments


    • Tailored prehabilitation programs, checklists and patient instructions for prospective ostomates
    • Don’t reinvent the wheel: display a department’s condition-specific education materials and documents within the Alfred: SmartCare app
    • Remote monitoring using the Alfred SmartBag ostomy appliance system tracked by experienced RPM nurses
    • SmartBag insights into stoma activity and cumulative stoma output
    • SmartWafer insights into skin condition and risk of leakage
    • Access to the 11 Health ‘Pathways’ advanced patient educational program
    • Specialist coaching and real time chat for every patient from an ostomate who is a trained health coach
    • Track patients, including SmartBag and SmartWafer data in the 11 Health clinical dashboard in order to identify any relevant issues that could affect perioperative outcomes
    • Specify care plans and monitor criteria specific to a department’s patients including acceptable preventable measures
    Benefits for Patients

    The Alfred: SmartCare app containing:

    • ERAS checklists and prehabilitation program support
    • Stoma-specific documentation provided by the hospital
    • Educational resources created by 11 Health to support ostomates
    • Current and historical views of stoma output, activity and skin conditions
    • Real time chat with an experienced health coach who is an ostomate themselves
    • An evidence-based education program specific to ostomy to support the patient in meeting their goals
    • Digital insights into their output, interactions, health check results and trackers
    • A route to escalate clinical concerns to an 11 Health nurse or their own clinical team

    Smart, just got smarter!