Support Group Rules


1. What is said in the meeting, stays in the meeting

This is the essential principle of confidentiality and must be respected by all participants.

2. Differences of opinion are OK

We are all entitled to our own point of view.

3. Use “I” language

Share from your personal experience, say “this is what helped me” or “when I was faced with this problem, I …” – don’t give advice unless asked to.

4. It’s OK not to share

People do not need to actively participate; much can be gained by just listening.

5. Its everyone’s responsibility to make the group a safe place to share

Treat each other with respect and kindness. Show compassion and respect confidentiality.

6. One person speaks at a time

Each person should be allowed to speak free from interruptions and side conversations.

7. Share the air time

Everyone who wishes to share has an opportunity to do so. No one person should monopolize the group time.

8. “Headline” your comments

Say the most important part of your comment first. Try to keep your contribution brief and to the point.

9. The group leader may interrupt you.

This is to keep the meeting on track

Terms and Conditions of Attendance and Participation

Last Update: 05/05/2020


These are the terms (the “Agreement”) that govern your attendance at and/or participation in GUTSY GATHERING virtual support group event (the “Event”).


By registering for the Event you are agreeing to these terms, which form a legal contract between 11 Health and Technologies Inc. and its parent company 11 Health & Technologies Limited (collectively referred to as “11 Health”), and the registered attendee and/or participant (“You”). If you are registering on behalf of another it is your responsibility to ensure that the person attending is aware of these terms and accepts them, and by completing the registration you are warranting that you have made the attendee aware of these terms and that they have accepted these terms.


1. Event admission

1.1. Admittance. Your registration entitles You to admittance to the Event. Any and all other costs associated with your attendance (including without limitation any internet, phone service and/or computer expenses) shall be borne solely by You and 11 Health shall have no liability for such costs.

1.2. Termination. You acknowledge that 11 Health reserves the right to request your removal from the Event if 11 Health, in its sole discretion, considers your presence and/or behavior to create a disruption or to hinder the Event and/or the enjoyment of the Event by other attendees or speakers.

1.3. Media. By registering for the Event You acknowledge and agree to grant 11 Health the right at the Event to record, film, photograph or capture your name, voice, likeness, opinions, and biographical information in any media now available and hereafter developed (“Media”) and to distribute, broadcast, use or otherwise globally to disseminate, in perpetuity, such Media without any further approval from You or any payment to You. This grant to 11 Health includes, but is not limited to, the right to edit such Media, the right to use the Media alone or together with other information, and the right to allow others to use and/or disseminate the Media. You further agree to execute any document reasonably required by 11 Health to effectuate the terms hereof and failure to do so shall give rise to 11 Health’s right to execute any and all such documents as your attorney-in-fact, which right shall be coupled with an interest and therefore, irrevocable.

1.4. Event Content. You acknowledge and agree that 11 Health, in its sole discretion, reserves the right to change any and all aspects of the Event, including but not limited to, the Event name, themes, content, program, speakers, performers, hosts, moderators, venue and time.


2. Fee(s)

2.1. Payment. The payment of the applicable fee(s), if any, for the Event is due upon registration. If such payment is insufficient or declined for any reason, 11 Health may refuse to admit You to the Event and shall have no liability in that regard.

2.2. Taxes. The fee(s), if any, may be subject to sales tax, value added tax, or any other taxes and duties which, if applicable, will be charged to You in addition to the fee(s).


3. Substitution and cancellation policy

3.1 In the event that 11 Health charges a fee to register for the Event in accordance with Section 2, after registering for the Event, if You cancel your attendance more than 2 weeks prior to the date of the Event, You will receive an 80% refund of the amount of your payment. If You cancel within 2 weeks of the date of the Event, You will not be eligible for a refund; however, substitutions (subject to availability) may be arranged at the sole discretion of 11 Health.


4. Privacy policy

4.1. 11 Health is committed to protecting the privacy of the attendees and we will handle your information in accordance with the 11 Health privacy policy which is available at: https://www.11health.com/policies/privacy


5. Intellectual property

5.1. All intellectual property rights in and to the Event, the Event content and all materials distributed at or in connection with the Event are owned by 11 Health and/or the Event sponsors or speakers presenting at the Event. You may not use or reproduce or allow anyone to use or reproduce any trademarks (including without limitation “Gutsy Gatherings”, “11 Health”, “Alfred” and “Patient Coach”) or other trade names appearing at the Event, in any Event content and/or in any materials distributed at or in connection with the Event for any reason without the prior written permission of 11 Health.

5.2. For the avoidance of doubt, nothing in this Agreement shall be deemed to vest in you any legal or beneficial right in or to any trademarks or other intellectual property rights owned or used under license by 11 Health or any of its affiliates or grant to you any right or license to any other intellectual property rights of 11 Health or its affiliates, all of which shall at all times remain the exclusive property of 11 Health and its affiliates.


6. Warranties and limitation of liability

6.1. 11 Health gives no warranties in respect of any aspect of the Event or any materials related thereto or offered at the Event and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness and merchantability. Neither 11 Health nor its affiliates can accept any responsibility or liability for reliance by you or any person on any aspect of the Event and/or any information provided at the Event.

6.2. To the maximum extent permitted by law, You (for yourself, your heirs, dependents, personal representatives, assigns, and anyone else who might make a claim on your behalf or as a result of your death or injury) hereby release 11 Health and its affiliates, and their respective directors, officers, employees, contractors, representatives, agents, successors, and assigns, from any and all claims, demands, causes of action, suits, damages, losses, debts, liabilities, costs and expenses, including without limitation reasonable attorneys’ fees and costs, that you may have now or in the future associated in any way with the Event or this Agreement

6.3. 11 Health and its affiliates will not be liable for any direct, indirect, special, incidental, or consequential costs, damages or losses arising directly or indirectly from the Event or other aspect related thereto or in connection with this Agreement. In any case, the maximum aggregate liability of 11 Health or its affiliates for any claim in any way connected with the Event or this Agreement, whether in contract, tort or otherwise (including any negligent act or omission), shall not exceed $100 or the amount paid by you to 11 Health under this Agreement to attend the Event.


7. Governing law and jurisdiction

7.1. This Agreement shall be governed by the laws of the State of California and the parties shall submit to the exclusive jurisdiction of the California courts sitting in Orange County, California.


8. Waiver

8.1. The failure by 11 Health to enforce any provision of this Agreement will not constitute a present or future waiver of such provision nor limit our right to enforce such provision at a later time. All waivers by 11 Health must be in writing to be effective.


9. Severability

9.1. If any portion of this Agreement is held to be invalid or unenforceable, the remaining portions of this Agreement will remain in full force and effect. Any invalid or unenforceable portions will be interpreted to effectuate the intent of the original portion. If such construction is not possible, the invalid or unenforceable portion will be severed from this Agreement, but the rest will remain in full force and effect.


10. Force Majeure

10.1. 11 Health and its affiliates will not be liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunication failures, earthquake, storms, or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.


11. Assignment; No Third-Party Beneficiaries

11.1. You will not assign or otherwise transfer this Agreement or any of your rights and obligations under this Agreement, without our prior written consent. Any assignment or transfer in violation of this section will be void. We may assign this Agreement without your consent (a) in connection with a merger, acquisition, or sale of all or substantially all of our assets or (b) to any affiliate or as part of a corporate reorganization; and effective upon such assignment, the assignee is deemed substituted for 11 Health as a party to this Agreement, and 11 Health is fully released from all of its obligations and duties to perform under this Agreement. Subject to the foregoing, this Agreement will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns. This Agreement does not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement.


12. Modification to the Agreement

12.1. 11 Health may modify this Agreement at any time by posting a revised version on the 11 Health’s website located at [www.11health.com/gutsy-gathering] (“Site”). The modified terms will become effective upon posting. By attending the Event after the effective date of any modifications to this Agreement, you agree to be bound by the modified terms. It is your responsibility to check the Site regularly for modifications to this Agreement. We last modified this Agreement on the date listed at the beginning of this Agreement.


13. Entire Agreement

13.1. This Agreement constitutes the entire agreement between you and 11 Health regarding the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous representations, understandings, agreements, or communications between you and 11 Health, whether written or verbal, regarding the subject matter of this Agreement. We will not be bound by, and specifically object to, any term, condition, or other provision that is different from or in addition to the provisions of this Agreement (whether or not it would materially alter the Agreement).